faq
Frequently Asked Questions
What is Zero Six Reveille?
Zero Six Reveille is a mission-driven brand honoring service, discipline, and legacy through apparel, custom Hero tributes, coffee, and community initiatives rooted in military values.
Is Zero Six Reveille Veteran-Owned?
Yes. Zero Six Reveille was founded with deep military roots and exists to honor veterans, active-duty service members, and their families. The Founder is a U.S. Marine Corps veteran and the VP comes from a Navy family.
How do your shirts fit?
Our men’s and women’s shirts are designed for comfort and durability. Each product page includes fit notes to help you choose the right size. Women’s shirts are more fitted – however, our men’s shirts also tailor in a bit to avoid the boxy look, which is very unflattering.
Do your shirts shrink?
All garments are pre-shrunk or fabric-laundered. We recommend following care instructions to maintain fit and quality.
How should I care for my apparel?
Machine wash cold, inside out. Tumble dry low or hang dry for best results. Avoid ironing directly on printed designs.
What is a custom Hero Tee-shirt?
A Custom Hero Tee is a personalized tribute honoring a fallen hero, active-duty service member, or veteran, featuring custom artwork and meaningful details. We will design a one-of-a-kind shirt with the photo of the hero you are honoring.
Who can submit a hero?
Anyone may submit a hero — family members, friends, fellow service members, or supporters.
How long does it take to receive my custom hero shirt?
Custom orders typically take 7–10 business days to design and produce before shipping. Rush service is available.
Can I approve the design first?
Yes. You’ll receive a proof for approval before your Hero Tee is finalized.
Are Hero Tees eligible for returns?
Due to their custom nature, Hero Legacy items are final sale unless there is a production defect.
What makes Zero Six Reveille coffee different?
Our coffee is mission-fueled — inspired by discipline, early mornings, and purpose. It’s crafted to support those who rise ready and stand for something bigger.
Do you offer subscribe and save?
Yes. Our coffee subscriptions allow you to save and receive automatic deliveries so you’re never without your daily fuel.
Does your coffee support veteran causes?
A portion of every purchase supports initiatives that give back to veterans and military families.
What is the Zero Six Club?
The Zero Six Club is a monthly membership community offering exclusive access, special drops, early releases, and opportunities to give back monthly. You get a surprise tee in the mail monthly and a bag of coffee as well. Only $50 to join.
How do I join the Zero Six Club?
You can join through our website by selecting the membership option and completing registration.
Do you work with influencers and brands?
Yes. We collaborate with veterans, military families, creators, and mission-aligned brands who share our values.
Where do you ship?
We currently ship within the United States. International shipping may be added in the future.
How long does it take to ship?
7-10 for apparel
14 days for coffee in order to keep the freshness of the roast
Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email.
What is your returns and exchanges policy?
At Zero Six Reveille Apparel, we stand behind the quality and craftsmanship of our military-inspired apparel. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return policy:
1. Return Window:
You may return any unworn, unwashed, and unused items within 14 days of the delivery date. Items must be in their original packaging with all tags attached.
2. Return Process:
To initiate a return, please follow these steps:
– Contact our customer service team via email to request a return authorization.
– Once your return is authorized, we will provide you with a return shipping label.
– Pack the item securely in its original packaging, including all tags and accessories.
– Attach the return shipping label to the package and drop it off at the designated shipping carrier.
3. Refunds:
After we receive and inspect your returned item, we will process your refund back to the original payment method within 7-10 business days. Please note that the original shipping costs are non-refundable.
4. Exchanges:
If you would like to exchange an item for a different size or color, please return the original item following the steps above and place a new order for the desired item.
5. Non-Returnable Items:
Certain items are non-returnable, including:
– Gift cards
– Items marked as final sale
– Customized or personalized products
-Unworn, unwashed, items.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will work with you to resolve the issue and provide a replacement or refund.
7. Customer Support:
If you have any questions or need assistance with your return, please reach out to our customer service team at [customer service email at: info@zerosixreveille.com.